Sales Policy for Tipotis.xyz: Pet Toys

Welcome to Tipotis.xyz! We specialize in offering high-quality pet toys designed to keep your furry friends entertained and healthy. Our Sales Policy outlines the details regarding your purchase, order processing, shipping, returns, and refunds. By shopping with us, you agree to the terms and conditions outlined below.

1. Order Processing

  • Once you place your order, you will receive an order confirmation email that includes your purchase details and estimated delivery date.
  • Orders are processed within 1-2 business days. After confirmation, changes or cancellations cannot be made.

2. Shipping and Delivery

  • Domestic Shipping: We offer reliable shipping within the United States. Most orders are delivered within 3-7 business days, depending on your location.
  • Shipping Fees: Standard shipping rates apply to all orders. Enjoy free shipping on orders over $50.
  • Tracking Information: Once your order has shipped, you will receive tracking information to monitor your delivery status.

3. Return and Refund Policy

  • Return Period: Products can be returned within 30 days of receiving your order, provided they are in unused, new condition, and in their original packaging.
  • Return Process: To start a return, please contact us at tipotis@gmail.com or call us at (785) 256-2686. Our customer service team will guide you through the return process and, if applicable, provide a return shipping label.
  • Refund Process: After we receive and inspect the returned item, we will issue a refund to your original payment method. Refunds are processed within 5-10 business days.

4. Exchanges

  • Defective or Incorrect Products: If you receive a defective or incorrect product, please contact us within 7 days of receiving your order to request an exchange.
  • Exchange Process: We will assist you in returning the incorrect or defective product and will ship a replacement item once the original product is returned.

5. Payment Methods

  • We accept major credit cards and PayPal as payment options.
  • Pricing: All prices are listed in USD. We reserve the right to change prices at any time without prior notice.
  • Sales Tax: Sales tax will be applied based on state and local tax laws.

6. Contact Information

For any questions or assistance with our Sales Policy, please reach out to us:

Thank you for choosing Tipotis.xyz for your pet toy needs! We are committed to providing top-notch products and excellent service to keep your pets happy and healthy.